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Revista Universidad Y Sociedad ; 14(6):137-148, 2022.
Article in English | Web of Science | ID: covidwho-2208090

ABSTRACT

This study aims to determine changes in employee performance after the Covid-19 curve began to decline regarding com-munication factors, employee involvement, job satisfaction and work commitment. The research sample is two hundred em-ployees in Jakarta. The sampling technique uses the Non-Probability Sampling Analysis Model with the Purposive Sampling technique. The quantitative associative survey method and Structural Equation Modeling (SEM) concerning the basic theory to get accurate results. This study shows that communication directly affects employee performance and job satisfaction. Meanwhile, employee involvement affects work commitment and job satisfaction, employee performance. Both job satisfac-tion and work commitment do not directly affect employee performance. The implication of this research is that organizations should improve employee communication and engagement so that employees understand the relationship between their job contributions and overall business goals.

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